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Customer Lifetime Value

 

In measuring the results of your advertising, marketing and sales efforts, it is not simply enough to count the number of people who respond to your offer to buy your product/service. What you really want to know is, how much is a new customer worth to you – in dollars and cents – over his/her lifetime. 

Determining the lifetime value of a customer is the first step in deciding how much you should be willing to spend to get a new customer.  Also, you should now see how it might even be profitable to lose a little on the 1st sale to get a new customer.

This customer lifetime value calculator will help you estimate how much your average customer is worth.